Update help needed

For requests for help from CG administrators, Wranglers, and experienced CG members. Please read the FAQ before posting. Also look at CG Wiki for tutorials and how-tos written by other CG webtoonists.
Post Reply
Ystonia
Newbie
Posts: 8
Joined: Thu Oct 26, 2006 6:48 pm

Update help needed

Post by Ystonia »

I've tried to update my comic ystonia.comicgenesis.com for three weeks now and it won't update. The last page it shows is 11/03/06. The pages are uploaded into the ftp server under the public folder but they're just not updating on the web. Help? D:

User avatar
Cope
Incompetent Monster
Posts: 7363
Joined: Sat Jul 31, 2004 8:37 pm
Location: Masked man of mystery
Contact:

Post by Cope »

Do you know you're supposed to upload to the comics folder in /workspace?
Image Image
"I've always been fascinated by failure!" -Charlie Brown

Ystonia
Newbie
Posts: 8
Joined: Thu Oct 26, 2006 6:48 pm

Post by Ystonia »

That's probably what I'm doing wrong. I'll try it tonight and see if it works then.
Thanks!

Ystonia
Newbie
Posts: 8
Joined: Thu Oct 26, 2006 6:48 pm

Post by Ystonia »

Ok,
So I loaded the comic files into workspace with today's date but nothing's happening. Is there something else I'm missing?
Thanks!

User avatar
Moonshadow
Regular Poster
Posts: 158
Joined: Sat Nov 15, 2003 9:38 pm
Location: Somewhere north

Post by Moonshadow »

Check and make sure you have the auto-uploading feature turned on. (I know, it sounds obvious, but the last time I didn't have an update go through I checked that and somehow it got turned off.)

Also, if you want them on separate pages for the dates they were originally loaded for, you can do that and autokeen will load everything up to the current date. Otherwise, if they're all today's date, they'll all be together on one page.

Hope that was some help. ^_^

User avatar
Oualawouzou
Cartoon Cop (Moderator)
Cartoon Cop (Moderator)
Posts: 1548
Joined: Fri Jan 10, 2003 7:47 am
Contact:

Post by Oualawouzou »

If you simply uploaded them to workspace/comics (where they belong), you need to either wait 24 hours for the automatic updater to check your account for updates or trigger a regular manual update in the siteadmin (http://siteadmin.comicgenesis.com).

Ystonia
Newbie
Posts: 8
Joined: Thu Oct 26, 2006 6:48 pm

Post by Ystonia »

Ok, so I've waited but the comic is still not updating. I've checked to make sure that it's set on automatic update, and I've even tried uploading the pages manually. But still nothing. Everything seems like it should work, but it's not. D:

User avatar
Swikan
Regular Poster
Posts: 698
Joined: Thu Aug 03, 2006 10:20 am
Location: Texas
Contact:

Post by Swikan »

post a link to your comic please.

Ystonia
Newbie
Posts: 8
Joined: Thu Oct 26, 2006 6:48 pm

Post by Ystonia »

ystonia.comicgenesis.com

Ystonia
Newbie
Posts: 8
Joined: Thu Oct 26, 2006 6:48 pm

Post by Ystonia »

http://ystonia.comicgenesis.com/
And now I've been getting a 403 forbidden error. Any suggestions?

User avatar
Black Sparrow
Cartoon Anti-Hero
Posts: 6973
Joined: Fri Jul 22, 2005 9:04 am
Location: Violating your restraining order
Contact:

Post by Black Sparrow »

Yikes. You haven't moved you indextemplate.html from the workspace folder or anything, have you? Can you still get into your ftp all right? Try reuploading your indextemplate and running an index update in siteadmin.

Make sure your images are in a recognized format--jpeg, gif, or png are best--and that your comics really are in your workspace/comics folder. If you need to, rename them so the jpg/gif/png tags are lowercase (sometimes the updater gets finicky about caps) and run a regular update.
This is going in my notebook titled "Things I Didn't Know about Surface Dwellers."
ImageImageImageImageImage
ImageImage

User avatar
Oualawouzou
Cartoon Cop (Moderator)
Cartoon Cop (Moderator)
Posts: 1548
Joined: Fri Jan 10, 2003 7:47 am
Contact:

Post by Oualawouzou »

Take your indextemplate.html and dailytemplate.html out of workspace/webpages and put them STRAIGHT into workspace. All other pages go into workspace/webpages, but indextemplate.html and dailytemplate.html go in workspace and not into a sub-folder.

The comic for 20061130 appears on your currently misplaced indextemplate.html, so I figure that once you've put that page back where it belongs, everything should be peachy. :)

ETA: Black Sparrow = Post Stealer! :P

Oh, one last tip: your comic image is HUGE. Resize it, it's barely readable in its current size. Whatever program you use should have a "save for web" or "save optimized" feature that allows you to tinker with the image size.

Post Reply