This is the point I was attempting to make earlier. That's how I was taught when I started my first job at a grocery store. You deal with the public, you treat people with respect. They grumble at you, you smile and do what you can to help. They yell at you, you smile, apologize, and try to rectify the matter. They start throwing things (like rotisserie chickens..or punches)...that's about where I think one can justifiably draw the line and start getting "unpleasant".Earl McClaw wrote:
Clerks, salespeople, and anyone else performing in a service capacity will, when properly trained (like the Nieman Marcus people Wanderwolf has met) treat anyone as a potential customer until they have a reason not to. Poor training or management will be more biased. (And Ed, a well-run place like NM realizes that just because someone isn't buying now doesn't mean he/she won't later. It's easy to drive people away, very difficult to get them to come - or come back.)
Beer and Whine
^ the above was me sounding like I know WTF I'm talking about.