Angie> I bugged them twice about my account being out of order and after the second notification "account has been repaired" it actually <I>was</I> repaired. <IMG SRC="http://www.keenspace.com/forums/smile.gif"><P>Just grenade them with emails a few more times, then they'll fix yours as well sooner or later.
The guy who repaired mine is called Teri, I could give you his email addy once I get home from work. Until then you can try emailing firstname.lastname@example.org
(pick a subject that's standing out of the mass like "Account STILL not working! HELP!" or the like