I am a competent back end coder myself, and yet I still use Keenspace!<P>Why?<P>1) It's free. $10 a month will grow to $1000 a month if you do a good comic! (I don't, so that's not my concern, really.)<P>2) MOST of the problems you see in the forums are from people with NO experience doing stuff on the web. I've never had a problem that took me longer than 30 minutes to figure out with Keen. (Except for server side problems that are Nate's responsibility.)<P>3) Free DNS lookup stuff. Nate just plugs ya in and you're good to go!<P>4) Community - others have mentioned that.<P>5) Laziness. If something goes wrong, _I_ don't have to fix, call anybody, or wade through a ISP's help desk.<P>
There are only a few issues that really hurt KeenSpace :
1) Slow loading : occasionally pages are slow to load when things get bogged down. This can be a serious problem. Usually it's not too bad, but when it gets bad, it's BAD! The new server farm should allieviate some of those problems.
2) Updater : occasionally gets bogged down and it takes forever for your site to update. (Hours, sometimes.) This happens about once a month, it seems like. Hopefully this will not happen on the new server farm.<P>A lot of the things people are griping about that aren't "real" issues :<P>1) "Nate doesn't answer my mail about my problem!" Nate gets WELL OVER 200 MESSAGES A DAY FROM KEENSPACERS! And a good deal of them are from people who wrote him immediately upon discovering a problem without trying to fix it, ask on the help forums, or without sending any pertinant information. A lot of those he ignores as he works on serious server issues that affect the whole of keenspace. When something goes wrong, he gets a FLOOD of e-mails about the same issue. If Nate hasn't replied to you, chances are :<P>A) He's aware of the problem and fixing it.
B) You're question is one of the common newbie questions that everybody figures out pretty quickly.
C) He's buried under a mound of other issues that he has to take care of first.
D) Your question is answered in a FAQ or on the message boards.<P>Nate's a busy guy people. And, I might add, a pretty darn nice one, too. If you have serious problems that you can't figure out and messageboards/keenspacers can't answer them for you, by all means, e-mail Nate. But try and be as thorough as possible in your e-mails. Tell him your url, what exactly you were trying to do, what OS you're using, what program you're using (for FTP purposes), and anything you know about your ISP (Firewall info, etc.) If you don't KNOW that stuff, look it up! You'll learn a lot (and fix a lot of problems) just learning about your system.<P>2) "Why does it take so long to get a site/message board/etc." Nate and Teri add these in batches. You're looking at a site that does free hosting for thousands of comics, and has 4 employees. Sure, other sites set you up automatically and you're good to go, but they don't set up your archiving systems for you, etc. Nate is working on rebuilding the architecture to make it easier and faster to add/delete sites, so this should improve in the future. If you're feeling annoyed or picked upon because it's taking so long, rest assured, Teri loves everyone! Your site/messageboard/update is coming just as soon as they have time.<P>3."Keenspace sucks! I hate it!" Nothing can please everybody. ^_^<P>
My advice : try Keenspace out. It's free. Put up a seperate site, too! Why not? Keep whichever one works the best for you!<P>
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Scrubbo
<A HREF="
http://www.sillyconev.com" TARGET=_blank>Silly Cone V</A> Wake up, NeoTom!
<A HREF="
http://comicollage.keenspace.com" TARGET=_blank>comicollage</A> Hey, we got KIP! Three cheers! KIP KIP HOORAY! KIP KIP HOORAY! KIP KIP HOORAY!
<A HREF="
http://four.keenspace.com" TARGET=_blank>The Four Toon Tellers</A> Suck monkey bums. Graphically. On the site. Go look. No really.