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Re: HELP for Comic Genesis Signups

PostPosted: Thu Jul 31, 2008 3:15 pm
by Dr Neo Lao
1 - what are you uploading? I assume jpg's made with photoshop or something. CG supports jpg, gif and png. bmp are not supported.

2 - where are you uploading the to? You should put them in the workspace/comics folder. Note that there is also a comics folder in the public_html side but if you put them in there they won't show up.

3 - what are you naming the files? CG uses the YYYYMMDD.ext format, where Y = year, M = month, D = day and ext = extension. So a jpg for Christmas last year would be named 20071225.jpg (and if you want more than one on a single day, you'd add a b c etc after the date).

Re: HELP for Comic Genesis Signups

PostPosted: Mon Aug 25, 2008 2:40 pm
by Unexcessive
Okay, so I signed up, got the e-mail, and entered the verification code on the 13th. My entry (Unwritten) is definitely on the samples list. But it's been there for 12 days, and the list doesn't seem to have shrunk at all the past couple of days. End, page up, fourth entry from the bottom, end, page up, fourth entry from the bottom. The older applications on the bottom seem to be staying there, and the top just keeps piling on more aspiring comics. So I'm getting kind of anxious. Is it normal to wait this amount of time, did I do something wrong, or is it just that are the admins that are in charge of this on break or something? ^^; Just wondering.

Re: HELP for Comic Genesis Signups

PostPosted: Tue Aug 26, 2008 5:24 am
by Dr Neo Lao
Normally it's seven days, but if you can see the list has stalled then there might be a hiccup on the server.

Just sit tight a bit longer. I'll advise the admins and they'll have a look at the server. If your application is in the system, then you shouldn't need to re-apply. There might just be a slight delay.

Re: HELP for Comic Genesis Signups

PostPosted: Tue Aug 26, 2008 3:03 pm
by Unexcessive
Ah, okay. Thank you for the help.

Re: HELP for Comic Genesis Signups

PostPosted: Sat Aug 30, 2008 8:24 pm
by Unexcessive
Sorry for complaining again (and double-posting at that >_<), but it HAS been nearly a week now since I posted in this thread, and two and a half weeks since I sent in my entry. The sign up samples list still hasn't moved down, and I've seen at least two comics now re-apply. I won't ask "how much longer?" since this is essentially a free service, but is it possible for me to get an explanation of some sort? A word from the admins? Something?

Re: HELP for Comic Genesis Signups

PostPosted: Sat Aug 30, 2008 11:35 pm
by Dr Neo Lao
Apologies for not replying sooner.

I have contacted Kisai and STrRedWolf (the admins). Kisai responded but is unable to assist. Currently waiting on STrRedWolf to hear what is going on with the server...

Re: HELP for Comic Genesis Signups

PostPosted: Mon Sep 01, 2008 6:06 am
by Samurai 5713
Ok, I know you will probably find this question annoying, but I'm such a newbie at this and I just want to be reasured (I've read all the FAQ threads and can't seem to find quite the right answer). I applied for my account on Comic Genesis, got the email to varify it and that was fine. Then I got the email to say my account was ready and that I needed to create an FTP password. I filled out the form and it said it had sent the email with the activation code, but that was about 2 days ago and the FAQs said the email should arrive instantly/within a few hours. Should I wait or just create the password again?
Sorry if this has been answered before but I couldn't find it

Re: HELP for Comic Genesis Signups

PostPosted: Tue Sep 02, 2008 4:28 am
by Dr Neo Lao
That's odd. Yes, it ought to have arrived "instantaneously" (or as close as these things get with teh interwebs).

There's nothing wrong with you getting a new password as the old one will still be in effect when until you activate the new password. (When you get the email with your new password, it will have a "click this link" in order to activate it - or a "copy this text", I forget which of the two CG uses).

It might be a case of slow email servers. Also, check your junk mail folder - though if you got the first couple, the next one should show up without any drama...

Re: HELP for Comic Genesis Signups

PostPosted: Tue Sep 02, 2008 10:45 am
by Trackstar
hi, I am trying to activate my comic. I have gotten the e-mail verification code but not the Activation code. Will it come at a later date, or am i just not finding it? Thanks for the help.

Ty Manteuffel
The Trackstar
mangey.pirate@gmail.com

Re: HELP for Comic Genesis Signups

PostPosted: Tue Sep 02, 2008 1:07 pm
by Samurai 5713
Thank you for the help. I did check my junk folder and it's not in there, and I still haven't got the email. I think I will try to create a new one and hope it works this time. Thanks again.

Re: HELP for Comic Genesis Signups

PostPosted: Tue Sep 02, 2008 9:55 pm
by Aceman
I got the code verification e-mail shortly after submitting my request and entered it like... last Monday or so... and yeah it said that it'd be sometime *after* a week that I'd get my password... should I just hush hush and wait another week+ for it?

Re: HELP for Comic Genesis Signups

PostPosted: Wed Sep 03, 2008 3:53 am
by Dr Neo Lao
I'm getting conflicting reports, but there appears to be something not quite right with the registration system. The proper procedure is this:
  1. A new user fills in the "Join Us" form and clicks "submit".
  2. The user receives a "please confirm" email in their inbox.
  3. The user confirms that they want an account and are told to wait 7 days.
  4. The user waits seven days.
  5. The user gets another email congratulating them, providing some basic information and instructing them to obtain an FTP password.
  6. The user gets their FTP password, logs into their account, uploads their comic(s) and all is right with the world...
Currently, there have been reports that it stops working after step 4, others say it stops working just before Step 6.

Please advise how far you are getting (that is aimed at all users experienceing difficulty.

Re: HELP for Comic Genesis Signups

PostPosted: Wed Sep 03, 2008 10:58 am
by Aceman
Well, I guess I'm at Step 4 then. It's been more than 7 days at this point, I think.

Re: HELP for Comic Genesis Signups

PostPosted: Wed Sep 03, 2008 6:31 pm
by Unexcessive
I'm at step 4 too.

Re: HELP for Comic Genesis Signups

PostPosted: Thu Sep 04, 2008 2:21 am
by Dr Neo Lao
Hmm... :eyebrow:

*goes to kick the server*

Re: HELP for Comic Genesis Signups

PostPosted: Thu Sep 04, 2008 5:55 pm
by Stealnight
Hi,

I signed up a while back. It has been 9 days now since I did the [stealnight] ComicGenesis Account Creation Verification on
August 27, 2008.

You will NOT receive your password untill at least 7 days have passed.
DNS takes 24-72 hours to propagate, this is beyond comicgenesis.com 's control

I am basically at the process of step 4, and can't proceed from there.

Re: HELP for Comic Genesis Signups

PostPosted: Sat Sep 06, 2008 5:48 am
by Hainted
Stuck at step 4 since August 22.Not that big a deal since I still post strips on Deviant Art but still...

Re: HELP for Comic Genesis Signups

PostPosted: Sat Sep 06, 2008 3:13 pm
by Dr Neo Lao
If you are stuck on Step 4 (no email) then post in this thread:

viewtopic.php?f=1&t=85702

so that STrRedWolf knows who you are and how big the problem is!

Re: HELP for Comic Genesis Signups

PostPosted: Tue Sep 09, 2008 7:06 pm
by Ruthborn
Sorry to add on to the pile of troubles you seem to be having but I don't recall receiving a email after lodging the application. Which is odd since the email I used was the same email I offered for the forums and I have received the activation email for the forums. Possible problems at Step 2.
Perhaps I should resubmit but I am unsure what would happen when I enter the same username, comic title, etc as the previous application.

Re: HELP for Comic Genesis Signups

PostPosted: Sat Sep 13, 2008 8:43 pm
by Smurfle
I just wanted to post a big thankyou to this thread!!!
managed to get through the whole signup process virtually unharmed :D
thanks again!