I don't use the CGen FTP, but I've been using FileZilla for years and haven't had a problem with it. It's free to download and might help solve your problem. Let me know if it works! (If you don't want to use that one, there's other ones out there, just recommending that since it's what I use)
Don't kid yourself, friend. I still know how.
"I'd much rather dream about my co-written Meth Beatdown script tonight." -JSConner800000000